Gallup survey finds 28% of US employees use AI at least weekly

Gallup’s American Job Quality Study found that 28% of U.S. employees reported using artificial intelligence in their jobs at least weekly, while 54% said they had never used it in their role. The figures come from a survey fielded from Jan. 26 to March 24, 2026, among 15,482 U.S. employees.

Reported regular use varied sharply by education, job level and industry. College graduates were more than twice as likely as employees without a college degree to report daily or weekly use, 40% versus 17%. Managers reported regular use at a rate of 37%, compared with 25% of individual contributors. Roughly half of employees in professional and business services, financial activities, and information or media used AI regularly, while 70% to more than 80% of healthcare support, manufacturing production, and retail sales employees said they had never used it in their role.

Among 7,845 employees who had used AI at work at least a few times in the prior year, 63% said it helped them complete tasks faster and 56% said it helped them find more creative solutions. Smaller shares said it let them focus more time on interesting work, at 47%, or produce higher-quality work, at 46%.

Those results measure employee perceptions, not independently observed productivity. Gallup said the responses do not establish whether employers would assess the effects in the same way, and the release did not report a causal or independently measured productivity gain.

Employees who used AI daily or weekly were more likely than irregular users to report benefits. Seventy-nine percent of regular users said AI helped them complete tasks faster, compared with 38% of irregular users. The corresponding gaps were 67% versus 39% for finding creative solutions, 59% versus 26% for producing higher-quality work, and 61% versus 27% for focusing on more interesting work.

Reported speed gains also varied by education and pay. Among AI users, 68% of employees with at least a bachelor’s degree said the technology helped them work faster, compared with 51% of those with a high school education or less. The rate was 70% among employees earning at least $10,000 per month from their main job, 62% among those earning $4,000 to $9,999, and 58% among those earning less than $4,000.

The study classified 52% of employees who used AI at least weekly as holding a quality job, compared with 46% of infrequent users and 32% of never-users. Its job-quality framework covers financial wellbeing, workplace culture and safety, growth and development, agency and voice, and work structure and autonomy. Gallup cautioned that education, management status and industry are associated with both job quality and AI use, so the figures do not show that AI use caused better jobs.

Thirty-one percent of AI users said their use had led their employer to ask them to take on more responsibilities; the share was 37% among users who also said AI helped them work faster. Gallup said the full report from the study’s second year was due in late October 2026.